Privacy Policy

FRANETIC Real Estate Agency is responsible for personal data collected through this website and while providing real estate services. Official contact details appear at the end of this policy.

We only collect data appropriate to the stated purpose.

We use data to answer enquiries, provide services, arrange viewings, prepare documents and meet legal duties. Marketing communications and analytics rely on consent where required. Client relationship management may rely on pre-contractual steps, contract or legitimate interest.

Website enquiries are processed by the site infrastructure and may be forwarded through Formspree to our mailbox. Embedded maps are supplied by Google and should be used with its policies in mind. Providers process data under their own terms and applicable instructions.

Google Analytics 4 loads only after you accept analytics cookies. It helps us understand aggregated page visits and actions such as searches, contact clicks and submitted enquiries. You can refuse or withdraw consent at any time through “Cookie preferences” in the footer.

Strictly necessary storage records your consent choice and supports essential functions. Analytics remains disabled until explicit acceptance. You can also remove this data in your browser settings.

When necessary, data may be shared with owners, notaries, lawyers, financial institutions, authorities and technology providers. Some providers may process data outside the EEA using GDPR-recognised safeguards. We do not sell personal data.

We retain data only for the purpose and applicable legal periods. Contractual and tax records may be kept for ten years. We apply technical and organisational measures proportionate to risk.

You may request access, correction, deletion, restriction, portability or objection and withdraw consent without affecting earlier processing. Contact us at the email below. You may also complain to the Portuguese data protection authority at cnpd.pt.

We may update this policy to reflect legal, technical or operational changes. The date above identifies the current version.